TERMS AND CONDITIONS OF COACHING PROGRAMS/SERVICES
By purchasing ANY coaching program or services (the “Program”) from Viivi March / www.viivimarch.com (the “Coach”, “us”, “we”, or “our”), you (the “Client”) agree and consent to the following terms and conditions that form a legal agreement between you and the Coach. By purchasing a coaching program or services, you also agree to our general Terms and Conditions as well as our Privacy Policy.
1. COACHING
Coaching Programs are designed to facilitate the Client’s personal and/or spiritual development.
Coaching is for individuals who are emotionally and psychologically healthy.
Coaching is not professional advice, therapy or counseling.
2. PURCHASING REQUIREMENTS
You must be at least 18 years of age or older to purchase the Program.
3. PAYMENT TERMS
All Program prices are in USD. Payment must be completed before the coaching relationship begins.
Coaching Programs are purchased and paid for by the Client through a payment link or invoice. The Coach accepts payments made by credit card through Stripe or other chosen payment platforms. By submitting payments through such a platform, the Client accepts the terms and conditions applicable for that specific platform.
Any information the Client provides during the checkout process is not stored on our website but instead provided to the third party vendor that completes the purchase transaction.
The Client agrees to hold the Coach harmless for any security breach and for any unauthorized use of the Client’s personal information by third parties. The Client also agrees that the Coach cannot be held responsible for any disclosure of the Client’s information through our website without our knowledge and consent.
The Client is responsible for paying for the Program in full and for submitting payments with a valid credit card or other payment method. If the payment is declined, returned or deemed fraudulent, your access to the Program/Coach will be terminated until all payments are made in full.
If you enrolled in the Program through a payment plan and you miss a payment, your access to the Program/Coach will be suspended until you provide a valid credit card or other payment method.
4. REFUNDS
Given the nature of the Program, no refunds will be offered. All sales are final.
5. COACHING PROCEDURES
All coaching is conducted via Voxer only.
Coach will be available to Client from Monday through Thursday, unless otherwise specified or agreed upon.
The coaching relationship does not include hours of back and forth messaging. The Coach will be present and available in the Voxer chat 3-4 times per day.
During the coaching relationship, Coach may take notes on the conversation. These notes will only be shared with the Client, or if required by law.
6. CONFIDENTIALITY
Conversations within the Program are confidential and will be protected as such. Information will be shared outside of the coaching relationship only with written consent from Client or if required by law. Additionally, Client understands that Coach will not abide by the Confidentiality provision in circumstances where the Coach: (i) learns of child abuse or neglect or, (ii) imminent harm to self or an individual(s).
7. PRIVATE VOXER CHAT
Every term and condition equally applies to any activities in the private Voxer Chat created for any Coaching Program. The Client accepts Voxer’s own privacy policy and terms of service. The Client understands that Coach does not have authority or control over Voxer and cannot predict any changes or rules to Voxer.
8. DISCLAIMER AND INDIVIDUAL RESPONSIBILITIES
Coach cannot guarantee any success from enrolling in this Program. Each person’s success and results depend on many factors, including dedication, desire and motivation. You accept the risk of not achieving any results (or less than desirable results) from enrolling in this Program.
Coaching is meant to challenge, uplift, and support Client’s personal and spiritual development. Client understands that coaching is not therapy and that it is not being offered as a substitute for mental health care. Client also understands that Coach does not provide ANY professional (financial, legal, medical, psychological, or other) services or advice.
Coaching does not prevent, cure, or treat any mental or medical condition. The Client is responsible for their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.
If Client feels psychologically stressed to the point that it is interfering with their ability to function, Client agrees to seek the help in the form of a professional counselor trained for that specialty.
Client waives and releases Coach from all actions, claims, or demands that Client, its assignees, heirs, guardians, and legal representatives now have or may hereafter have for injury, illness, death or damage to property resulting from or relating to their participation in coaching contemplated by these Terms and Conditions.
Any third party links to products or services are subject to separate terms and conditions. Coach is not responsible for or liable for any content on or actions taken by such third party websites. Although Coach may recommend third party sites, products or services, it is your responsibility to fully vet such third parties before entering into any transaction or relationship with them.